Terms of Service

Last updated: 15 October 2026  ·  Effective: 15 October 2026

01 Acceptance of Terms

By accessing or using Splits, you confirm that you are at least 18 years old, have read and understood these Terms, and agree to be bound by them.

We may update these Terms from time to time. We'll notify you of material changes via an in-app message and update the "Last updated" date above. Continued use after changes are posted constitutes acceptance. If you disagree, please stop using the App and delete your account.

02 What Splits Is

Splits is a platform for shared public dining experiences. It connects people who want to enjoy a meal together in a public restaurant or venue — nothing more, nothing less.

Splits is designed to be:

• A way to meet interesting people over food in your city
• A tool to discover and book shared dining experiences
• A community platform built on respect, inclusion, and good conversation

03 Geographic Availability & Phone Verification

Splits is currently available for phone verification and account creation in the following countries and regions:

• Australia
• Brazil
• Canada
• China
• France
• Germany
• India
• Italy
• Japan
• Netherlands
• Romania
• Singapore
• South Korea
• Spain
• United Kingdom
• United States

Users in other regions may download the app and join the waitlist for their city, but cannot complete phone verification or create a full account until Splits launches in their region. We are working to expand phone verification support to additional countries as the platform grows.

Regardless of region, all users are subject to these Terms of Service and our Community Guidelines.

04 What Splits Is Not Responsible For

Splits connects people — but we are not responsible for:

• User behaviour — we cannot control how other users behave at or outside an experience
• Venue quality — restaurants and venues are independently operated; their food, service, and environment are outside our control
• Personal safety decisions — you are responsible for your own choices before, during, and after any experience
• Outcomes of meetings — friendships, conversations, and connections that arise from Splits experiences are your own responsibility
• Third-party services — any website, app, or service you access outside of Splits (including restaurant booking platforms or social media)

05 User Conduct

Splits is built on mutual respect. By using the platform, you agree to the following conduct standards at all times — in the app and at any Splits experience:

• No harassment of any kind — verbal, physical, or digital. Zero tolerance.
• No sexual solicitation — Splits is not a dating or hookup platform. Any sexual advances directed at other users will result in immediate removal.
• No fake profiles — you must represent yourself honestly with your real first name and a truthful profile.
• No under-18s — you must be 18 or older. Knowingly misrepresenting your age is a violation of these Terms.
• No sharing others' personal information — do not share, screenshot, or distribute any personal information about other Splits users without their explicit consent.
• No discrimination — behaviour that discriminates against any person based on race, ethnicity, religion, gender, sexual orientation, disability, nationality, or any other characteristic is strictly prohibited.

Violations may result in immediate suspension or permanent removal from the platform. See our Community Guidelines for full details.

06 Reservations & Cancellations

When you book a Splits experience, you are committing to attend. Other guests are relying on your presence.

• You may cancel up to 2 hours before the experience start time without penalty
• Cancellations within 2 hours of the start time may affect your standing on the platform
• Repeated no-shows — failing to attend without cancelling — will result in temporary restrictions or permanent removal from the platform
• Venues are booked in advance; repeated no-shows negatively impact other guests and our venue partners
• Hosts choose the arrival time, meeting point and dress code from short lists, can change them up to 3 times, and must pick a reason when they cancel a table. Guests are notified.

07 Safety

Your safety is your responsibility. Splits takes the following steps to support it — but cannot guarantee it.

• Venues are public restaurants or dining spaces chosen through Google Places
• If you feel unsafe at any point, leave immediately — your safety comes first
• Use the in-app report function to flag any concerning behaviour
• For urgent safety matters, contact contact@stropapps.com
• In an emergency, call your local emergency services (EU: 112 · UK: 999 · US: 911)

See our full Safety Resources page for detailed guidance.

08 Reviews

Reviews and ratings on Splits are a tool for trust and community accountability.

• Reviews may only be submitted by users who have attended the experience — attendance is verified by the platform
• Reviews must be honest and relate to your genuine experience
• False, misleading, or malicious reviews will result in account suspension
• You may not review an experience you did not attend, or submit a review on behalf of another person

09 User-Generated Content

Splits allows you to submit content to the platform, including but not limited to reviews and ratings, and reputation feedback about other users.

Licence grant. By submitting any content to Splits, you grant STROP DE RAI SRL (Stropapps) a non-exclusive, royalty-free, worldwide, sublicensable licence to store, host, display, reproduce, and process that content solely for the purpose of operating, maintaining, and improving the Splits platform. This licence does not permit us to sell, license, or commercially exploit your content independently.

You retain ownership. You retain full ownership of any content you submit. The licence above does not transfer ownership to us in any way.

Licence termination. The licence granted above ends automatically when you delete the relevant content or when you delete your account. Upon account deletion, your content is removed from the platform within 30 days in accordance with our Privacy Policy.

Your warranty. By submitting content, you represent that you have the right to submit it — that it does not infringe any third party's intellectual property rights, and that it complies with our Community Guidelines. You are solely responsible for any content you submit.

10 Subscriptions

Splits requires a membership through the following subscription plans:

• All purchases are processed by Apple via the App Store — we do not handle or store your payment details
• Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period
• The free trial converts to a paid subscription automatically unless cancelled before it ends
• Refund requests must be directed to Apple at reportaproblem.apple.com

We reserve the right to adjust pricing with reasonable notice. Price changes take effect at the next renewal period.

11 Account Termination

By us: We may suspend or permanently remove your account at any time if we reasonably believe you have violated these Terms, our Community Guidelines, or applicable law. Where possible, we will notify you — but immediate removal may occur in cases involving safety, harassment, or serious violations.

Retention of phone number hash following a safety ban. To prevent re-registration by users who have been removed for safety violations, a one-way cryptographic hash of the phone number associated with a banned account is retained after account deletion. This hash cannot be reversed to recover the original phone number. Retention of this hash is based on our legitimate interest in protecting other users from harm, which takes precedence over the right to erasure under GDPR Article 17(3)(b). All other personal data associated with a banned account is deleted within the standard 30-day window.

By you: You may delete your account at any time via Settings → Delete Account in the App. Profile, reservations and personal data are deleted when you delete your account. Tables you host that haven't happened yet are cancelled and guests are told. Past tables you hosted stay, shown as "Former member." Reports you filed are kept without your identity. Deleting your account does not cancel your subscription. Cancel it in iPhone Settings → Apple ID → Subscriptions.

12 Limitation of Liability

To the maximum extent permitted by law, Stropapps shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of data, profits, goodwill, or business opportunities
• Harm arising from the actions or behaviour of other users
• Incidents occurring at or in connection with any Splits experience
• Any reliance on content, reviews, or information within the App

13 Governing Law

These Terms are governed by and construed in accordance with the laws of Romania and the European Union, without regard to conflict of law principles.

Disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Iași, Romania, except where mandatory EU consumer protection law grants you the right to bring a claim before the courts of your country of habitual residence — in which case that right is fully preserved.

For EU users: nothing in these Terms affects your statutory rights as a consumer under applicable EU law.

The European Commission's Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr.

14 Contact

For legal questions, complaints, or notices regarding these Terms:

15 Users in Japan

Information required by the Act on Specified Commercial Transactions is at stropapps.com/splits/tokushoho.

These Terms of Service are available in English and constitute the authoritative version.